Page 1 of 1

Can't connect to RC Mk 2

Posted: Sun Apr 10, 2016 11:45 pm
by MCScott
Hi,

I can no longer connect to my RC Mk 2 with the RaceCapture app. I tried under both Windows 7 and Mac. No COM ports or additional USB devices show up in Device Manager in Windows. The status LEDs light up as appropriate, it just seems there is no communication. Anything I can try, or does the unit need repair?

Thanks much for any help.

Scott

Posted: Fri May 27, 2016 12:21 am
by brentp
Hi Scott,

Let's figure this out:

* Do you also have a Bluetooth connection available, and if so, does it connect under Android? Just to see if you can connect this way, will narrow down the problem.
* What firmware version are you running, if you can remember? Try updating to v2.9.1 if possible. If that doesn't work, we can have an alternate procedure.

https://autosportlabs.net/RaceCapturePr ... .2FPro_MK2

Let us know what you find out, and we'll get this figured out for you.